John Bianchina

AI Systems Architect & Builder
aithatbooks.co.za
linkedin.com/in/john-bianchina
john@aithatbooks.co.za

I build production AI systems end-to-end. I designed and operate a multi-agent platform with 136+ skills, 5 MCP integrations, graduated authority, SHA-256 audit trails, and automated infrastructure recovery. Every system is designed for auditability, compliance (POPIA, HIPAA-mapped), and real deployment — not demos, not prototypes, not slideware.

Experience
Founder / AI Systems Architect — AI That Books
2025 – Present

Designed and operate a multi-agent AI platform delivering production systems for healthcare, hospitality, business intelligence, and content clients. Sole architect of the skill framework, MCP integration patterns, compliance layers, and infrastructure.

Platform Architecture
  • Canonical skill catalogue: 136+ skills with contribution standards, version control, deprecation policies, and strategic value testing. Every skill encodes a proprietary way of working or draws from proprietary data sources
  • Skill chaining & routing: Skills invoked directly or chained into end-to-end automation across 6 intent categories — build, research, services, creative, hospitality, business development
  • Guardrail gates: Always-on enforcement of voice standards, claim verifiability, service boundaries, and build discipline — prevents hallucinations and scope creep at the system level
MCP & Integration Architecture
  • 5 MCP server integrations from scratch: InfraNodus (knowledge graphs), Vapi Voice (telephony), MemPalace (FAISS semantic memory), custom API server, webhook gateway — each with documented connector protocols, tool schemas, authentication patterns, and error handling
  • Platform-agnostic design: Same architecture patterns work across OpenAI, Anthropic, Google, and local GGUF models. Built Hermes-to-Paperclip adapter for multi-orchestrator workflows
Compliance & Governance
  • Three-layer data protection: SHA-256 hash-chained audit trails with tamper detection, scope-based consent registry with opt-in/opt-out per data category, human-in-the-loop gates at every PII touchpoint
  • Cross-client isolation: Per-client workspaces with restricted skill contexts, separate knowledge bases, independent audit logs. POPIA-ready, HIPAA-mapped
  • Self-healing infrastructure: Health-check monitors, auto-restart on crash, disk usage alerts, recovery cron — 99%+ uptime on consumer-grade VPS hardware
Independent AI Consultant — Various Clients
2024 – 2025

Delivered production AI systems for healthcare, dental, hospitality, and business intelligence clients. Each engagement involved infrastructure design, deployment, and ongoing operations — not strategy documents or proof-of-concept code.

Diamond Health — Clinical AI Infrastructure
  • SMS triage, voice AI front-desk, and clinical loop closure for a 7-physician concierge practice. 7 auditable control layers, HIPAA-ready architecture. Stack: Twilio SMS, Vapi Voice AI, Claude Sonnet, PostgreSQL
  • Designed for a $2,500–$12,000/mo concierge membership model with referral tracking. Hash-chained audit trails at every patient touchpoint
DentaLink — Dental Practice Automation
  • Full-stack dental AI: WhatsApp booking, voice assistant, web scheduling, medical aid verification, HubSpot CRM integration. 30–40% reduction in no-show rates through intelligent appointment reminders and automated rescheduling
Hermann Concierge — Hospitality AI
  • WhatsApp-native AI concierge for safari lodges and hospitality businesses. 6-category intent routing, graduated authority, persistent guest memory banking across sessions
  • Complete sales package: Demo landing pages, live test environments, and automated video demo generation for prospective lodge clients
Signal — 24/7 Competitive Monitoring
  • Always-on intelligence system: Monitors competitor pricing, product launches, positioning shifts, regulatory changes. Auto-generates briefs and dispatches targeted outreach
  • Multi-client infrastructure: Per-client isolated knowledge graphs, separate monitoring schedules, independent alert thresholds. Retainer model at R25K/month
Additional Projects
  • Product Health Dashboard: Content intelligence for a global sports league — topic cluster mapping via InfraNodus knowledge graphs, content gap identification, SEO strategy recommendations
  • MoneyPrinterTurbo: Automated video generation pipeline — topic in, script, stock footage, AI voiceover, subtitles, background music, MP4 delivery
  • CI Engine: Automated competitive intelligence brief generation for B2B SaaS targets — company research, content gap analysis, customized outreach messaging
Key Strengths

Skill Architecture & Governance

Designed and operates a canonical skill catalogue with contribution standards, version control, deprecation policies, and strategic value testing. Every skill must be proprietary or data-backed.

MCP & Integration Design

Built 5 MCP server integrations from scratch. Designed connector protocols, tool schemas, authentication patterns, and error handling. Platform-agnostic across all major LLM providers.

Compliance & Audit Systems

Three-layer data protection: SHA-256 hash-chained audit trails with tamper detection, scope-based consent registry, HITL gates at every sensitive touchpoint. POPIA-ready, HIPAA-mapped.

End-to-End Production Delivery

From infrastructure design through deployment to ongoing operations. Six live systems across healthcare, hospitality, BI, and content — all on consumer-grade VPS with automated recovery.

Technical Stack

Agent Frameworks

Hermes Agent, Claude Code, Codex CLI, Agent Zero, Paperclip, OpenAI Agents SDK

MCP & Integrations

InfraNodus, Vapi Voice, MemPalace, Google Workspace, HubSpot CRM, custom MCP servers (API, webhook)

Infrastructure

Docker, Traefik, PostgreSQL, Ubuntu Linux, WebSocket, VPS, Cron, nginx, s6-overlay, self-healing watchdogs

Data & Intelligence

Knowledge graphs (InfraNodus), FAISS vector memory, Exa API, SEC EDGAR, web scraping, Scrapling, content gap analysis

Compliance

SHA-256 audit trails, HITL gates, consent registry, POPIA, HIPAA-mapped, tamper detection, cross-client isolation

Messaging & Content

Twilio SMS, Vapi Voice, WhatsApp Business API, MoneyPrinterTurbo, Edge TTS, FFmpeg, YouTube transcription

CRM & Business Tools

HubSpot CRM, GoHighLevel, LinkedIn Sales Navigator, Notion API, Linear, Google Workspace, AirTable

LLM Providers

OpenAI, Anthropic, Google Gemini, OpenRouter, local GGUF inference, custom provider adapters